Imprint

Imprint

Site CYBERVELO online shop was set up by the company CYBERVELO, which is the operator of this site.
Order in respect of a product appearing within the web site Tinhcaukhongten.com online shop implies prior consultation of these general conditions. Accordingly, the consumer recognizes perfectly informed that its approval of the content of these general conditions does not require the handwritten signature of this document, insofar as the customer wishes to order online the products presented on the shop's web site. The consumer has faculty to save or edit the terms being specified that both the backup edition of this document are his sole responsibility. The consumer, prior to his order, declares that the acquisition of these products is not directly related to his professional activity, their acquisition being reserved for personal use on his part. As a consumer, the customer thus has specific rights, which would be delivered in question in the case where the products or services acquired through the website would actually a report with his professional activity. Online shop set up by the CYBERVELO company in the context of the web site mentions following information:

1. legal notice identifying precise of society CYBERVELO

2. presentation of the essential characteristics of the nominated properties

3. indication, in Euros to the price of the goods, as well as, if applicable, delivery charges

4. indication of the terms of payment, delivery or execution

5. the existence of a right of withdrawal

6. the period of validity of the offer or the price

7. the conditions for terminating the contract when it is indeterminate or lasting more than one year

8. all these information are presented in the French language. The consumer declares having full legal capacity to commit itself to the title of the present general conditions

Section 1: full

The present general conditions express the entirety of the obligations of the parties. In this sense, the consumer is deemed to accept without reserve all of the provisions laid down in these conditions General. No conditionGeneral or specific contained in documents sent or handed over by the consumer can integrate herein, since these documents would be incompatible with these general conditions.

Article 2: object

These terms are intended to define the rights and obligations of the parties in connection with the sale in line of goods and services offered by the CYBERVELO company to the consumer.

Article 3: Contractual Documents

This contract is formed by the following contractual documents, presented in descending hierarchical order: these general conditions; the purchase order. In case of contradiction between the provisions contained in the documents of different row, the provisions of the above document will prevail.

Article 4: Entry into force - duration

The present general conditions come into force on the date of signature of the order form.
The present general conditions are concluded for the duration necessary for the provision of goods and services purchased, until the extinction of the rights by the company CYBERVELO.

Article 5: Electronic Signature

The "double click" of the consumer in respect of the purchase order constitutes an electronic signature which has, between the parties, the same value as a handwritten signature.

Article 6: Order Confirmation

Contractual information will be the subject of a confirmation path e-mail no later than at the time of delivery or alternatively, at the address indicated by the consumer within the order form.

Article 7: Proof of the transaction

The computerized registers, preserved in the computer systems of the CYBERVELO company in reasonable conditions of safety, will be considered as proof of communications, orders and payments between the parties. the archiving of order forms and invoices is carried out on a reliable and durable support which can be produced as proof.

Article 8: Information about products

8A: The CYBERVELO company presents on its web site the products for sale with all the necessary features that allow to comply with Article L 111-1 of the consumer Code, which provides the possibility for the potential consumer of knowing before the final order taking the essential characteristics of the products they wish to buy.

8 (b): The offers presented by the CYBERVELO company are valid only within the limit of stocks available.

Article 9: price

Prices are indicated in euros and are valid on the date of the sending of the goodorder by the consumer. They do not reflect the costs of delivery, invoiced in supplement, and indicated before the validation command. The prices include the VAT applicable on the day of the order and any change of the applicable rate VAT will be automatically reflected on the price of the products's online shop. The payment of the full price must be made when ordering. At no time, payments may be considered as deposits or prepayments.

Article 10: Mode of payment

To pay for his order, the consumer has, at its option, of all the methods of payment listed in the order form. The consumer guarantees the company CYBERVELO it has the authorizations possibly necessary to use the method of payment chosen by him, during the validation of the purchase order. The CYBERVELO company reserves the right to suspend any management of order and any delivery in the event of refusal of authorization of payment by credit card on the part of the officially accredited organizations or in the event of non-payment. The company CYBERVELO including reserves the right to refuse to carry out a delivery or to honor an order from a consumer who has not fully paid or partially a previous order or with whom a payment dispute is being administration. The CYBERVELO companyhas set up a verification procedure of orders intended to ensure that no person uses the bank account information of another person without his knowledge. As part of this audit, it will be requested to the client to send by fax to the company CYBERVELO a copy of proof of identity and proof of address. The command will be validated only after receipt and verification by our services of the delivered parts.

Article 11: Availability of products

The command will be executed no later than within 3 days from the day following that where the consumer placed his order. In case of unavailability of the ordered product, including the fact of our suppliers, the consumer shall be informed at the earliest and will have the possibility to cancel his order. The consumer will then have the choice to ask either the reimbursement of the sums paid within 30 days at the latest of their payment, or the exchange of the product.

Article 12: Delivery arrangements

The products are delivered to the address indicated by the consumer on the purchase order and only in metropolitan France. The consumer is required to check the condition of the packaging of the goods to the delivery and report damage to the carrier on the delivery, as well as the CYBERVELO society, within a period of one week. The consumer may, at his demande, obtain sending an invoice to the billing address and not the delivery address by validating the option provided for this purpose on the purchase order. In regards to shipping, we work mainly with Colissimo monitoring. As soon as we proceed to a shipment, you will immediately receive an email you informing.

MAIL

To minimize transportation costs, all low or medium congested products are shipped by post Colissimo monitoring service. In addition to being economical, this service delivers in 48H in the France and offers the possibility of recovering the products ordered from your post office near the delivery address in the absence of the place of initial delivery during the presentation of the factor. Specifically, if you are absent the day of delivery, your factor will leave you a notice in your mailbox mailbox, allowing you to collect your parcel at your post office during opening hours, within a period of 15 days. Colissimo Suivi is a very reliable service. However, it may be, as in any expedition, that there may be a delay in delivery or that the product goes astray. In case of delay in delivery compared to the date you have specified in the mail from shipping, we ask that you inform us about this delay calling us by phone or by sending usa mail. We will then contact the post office to start an investigation. A post investigation can last up to 21 days from the date of commencement of the investigation. If during this time, the product is found, it will be re-routed immediately to your home (the majority of cases). If however the product is not found at the end of the period of 21 days of investigation, the post Office considers the parcel as lost. It is only at this time that we can return you a replacement product, at our expense. If the ordered products were not available at this time, we will refund the amount of products affected by the loss of the carrier. If the products were still available, but had changed selling prices on the site, we would apply the new sale price, either by paying by check for the difference, or by requesting a check for this price difference. We disclaim all responsibility for the lengthening of delivery because of the carrier, particularly in the case of loss of products or strike.

Article 13: Problems of delivery because of the carrier

Any anomaly concerning the delivery (damage, missing product compared to the delivery order, damaged parcel, broken products...) will have to be imperatively indicated on the delivery in the form of "handwritten reserves", accompanied bythe signature of the customer. The consumer must at the same time confirm this anomaly by addressing to the carrier within two (2) working days following the delivery date a mail recommended with acknowledgement of receipt Exhibitor such claims. The consumer will have to transmit copy of this mail by fax or simple mail to:

CYBERVELO
Customer service,
Cybervelo 1 rue Claude Bernard
78310 Maurepas
France
Tel: 01 30 05 15 77

Article 14: Errors of delivery

14-a: the consumer must make to society CYBERVELO the day of delivery or no later than the first business day after delivery, any claim concerning delivery errors and/or non-compliance of products in kind or in quality compared to the indications mentioned on the order form. Any complaint formulated beyond this period will be rejected.

14-b: the formulation of this claim to the company CYBERVELO could be made: - in priority by telephone at 01 30 05 15 77 from Monday to Saturday from 9 h to 18 h, - by logging on our site in the heading "follow your order" "where, after entering your customer number, you can ask us your question through the menu contact us by specifying the reference of the order well.

14-c: any claim not made in the rules definedabove and in the deadlines will not be taken into account and shall relieve the CYBERVELO of any liability towards the consumer society.

14-d: upon receipt of the complaint, the company CYBERVELO assign a number of exchange of the product (s) concerned (s) and communicate by e-mail, fax or telephone to the consumer. the exchange of a product can take place only after the allocation to the consumer of a number of Exchange according to the above approach.

14-e: in case of error of delivery or Exchange, any product to Exchange or refund must be returned to the CYBERVELO society as a whole and in its packing of origin, in Colissimo Recommandé à l'adresse suivante:

CYBERVELO
Return service,
Cybervelo 1 rue Claude Bernard
78310 Maurepas
France
Tel: 01 30 05 15 77

To be accepted, any return will have to be reported in advance to the Customer Service of the company CYBERVELO.
Shipping costs are charged to the company CYBERVELO, except in the case where it would prove that the taken again product does not match the declaration of origin made by the consumer in the good of return.

Article 15: Guarantee of products

In accordance with Article 4 of Decree n ° 78-464 of 24 March 1978, the provisions of herein cannot deprive the consumer of the legal guarantee that obligesProfessional seller to guarantee against all consequences of the defects of the thing sold. The consumer is specifically informed that the CYBERVELO company is not the producer of the products presented on the website, within the meaning of law n ° 98-389 of 19 May 1998, concerning the liability for defective products. Consequently, for damage caused to a person or a good by a defect of the product, only the responsibility of the producer of it may be sought by the consumer, on the basis of the information contained on the product said package. Conditions and the producer warranty period are shown in the data sheets. Given the frequency of renewal of the components of the technical products, CYBERVELO may, upon request, inform the consumer of the availability of parts of the offered products and the rules to get them eventually.

Article 16: Right of withdrawal

The consumer has a period of 10 working days to return, at its expense, the product does not suit him. This period runs from the day of delivery of the order of the consumer. If this period expires on a Saturday, a Sunday or a public holiday, it is extended until the first following working day. All returns must be reported in advance with the Customer Service of the company CYBERVELO:-in priority by telephone at 01 30 05 15 77 from Monday to Saturday from 9 h to 18 h, - by logging on our site in the heading "follow your order" where, after entering your customer number, you can obtain your order number. The product should be returned in Colissimo recommended to
CYBERVELO, Cybervelo 1 rue Claude Bernard
78310 Maurepas
France
Tel: 01 30 05 15 77.

Only be taken up products returned in their entirety, in their original packaging complete and intact, and in a perfect state of resale. Any product which has been damaged, or whose original packaging is damaged will be neither refunded nor exchanged.
This right of retractation is exerted without penalty, except for the expenses of return. In the event of the exercise of the right of withdrawal, the consumer has the choice to ask either reimbursement of sums paid, or the exchange of the product. In the case of an Exchange, the re-shipment will be at the expense of the consumer.
In the event of exercise of the right of withdrawal, the CYBERVELO company will make all efforts to refund the consumer within 15 days. However, given the technical nature of the products sold, this period may be extended to 30 days, in particular when the product needs an audittechnical n (cf products should be tested in advance).
The consumer will then be refunded by re-credit of his bank account (secured transaction) in case of payment by credit card or by cheque in the other cases.

Article 17: Rights of use

The right to use the software of the company CYBERVELO, as well as those distributed by it, is granted to the consumer as a non-exclusive, personal, non-transferable, in accordance with the Code of intellectual property. However, the title of Article L122-6-1 of this Code, the consumer has a right of reproduction exclusively for the establishment of a backup copy, when it is necessary to preserve the use of the software. In any event the author of the software retains a right of ownership on his work, that the consumer agrees to comply.

Article 18: Force majeure

None of the two parties will have failed in its contractual obligations, to the extent where their execution will be delayed, hindered or prevented by a fortuitous event or force majeure. Will be regarded as unforeseeable circumstances or force majeure any fact or circumstance compelling, exterior to the parties, unpredictable, unpreventable, independent of the will of the parties and which cannot be prevented by them, despite all the efforts reasonably possible. The affected partyby such circumstances will notify the other within ten working days of the date on which it has become aware. The two parties closer then, within a period of one month, unless this is impossible due to the cases of force majeure, to examine the incidence of the event and agree on the conditions under which the execution of the contract will be continued. If the force majeure lasting more than three months, the present general conditions may be terminated by the injured party. Explicitly, are considered as cases of force majeure or fortuitous events, in addition to those usually retained by the jurisprudence of the courts and the french courts: the blocking of the means of transportation or supplies, earthquakes, fires, storms, floods, lightning; discontinuation of the telecommunication networks or difficulties specific to the external telecommunications networks to the customers.

Article 19: Partial Non-validation

If one or more stipulations of these general conditions are held to be invalid or declared as such pursuant to a law, a regulation or following a final decision of a competent court, the other stipulations will keep all their force and scope.

Article 20: Not renunciation

The fact that one of the parties to not rely on a breach by the other party to anyany obligations stipulated in these general conditions cannot be interpreted for the future as a renunciation of the obligation in question.

Article 21: title

In case of difficulty of interpretation between any titles contained in head clauses, and one any clauses, the titles will be declared non-existent.

Article 22: Applicable law

The present general conditions are subject to French law. It is for the rules of Fund and the rules of form. In case of dispute or claim, the consumer will address in priority to the company CYBERVELO to get an amicable solution. In a second time and in the event of recourse, the consumer may file a claim from, via its dedicated dialog box.

Article 23: Data processing and freedoms

The information requested from the consumer are necessary for the processing of his order and may be communicated to the contractual partners of CYBERVELO involved in the fulfilment of this command. The consumer may write to the CYBERVELO company which coordinates are within privacy policy contained within the website, to oppose such communication, or to exercise his rights of access, rectification with regard to information l(e) concerning and contained in the files of the CYBERVELO company, under the conditions provided by the law of January 6, 1978.